Info desk in libraries: interactive display as a librarian
In the library, the info desk, if placed at the entrance, welcomes users and provides the appropriate information at the relevant moment. The shelves in the library for browsing cards, which indicate where a book is located and who the author is, are divided by numbers and sorted by drawers.
Of course, this concept is not negligible at all, but it could be partially transferred to the device to speed up the “browsing” of folders.
We do not think clicking should replace manual browsing of folders on library shelves. However, faster browsing could be offered to students, professors, or general users. In that case, the device becomes wayfinding. Wayfinding helps users navigate through space. Therefore, the first item that greets users at the entrance to the library is the COBISS catalog search.
With this short introduction, we wanted to directly indicate the use of the info desk in an institution such as a library, or poetically named – a temple of knowledge or a house of books. In the following paragraphs, we elaborated on all the benefits of the device. Also, we listed successful and prosperous collaborations with libraries in Serbia.
INFO DESK IN THE LIBRARY – PRIMARY FUNCTIONALITIES
INFO DESK IN THE LIBRARY – PRIMARY FUNCTIONALITIES
The primary functionalities of the info desk in the library would be:
– COBISS catalog search,
– Displays current library events, event announcements, and calendar event announcements.
– Broadcasts native material in digital format,
– The digital library on the device becomes available to all users,
– The device can broadcast answers to frequently asked questions – how to connect to WiFi, how to become a member, how much the membership fee costs, and all other information essential to users.
In the following text, we will describe in detail all the benefits of the device.
INFO DESK IN THE LIBRARY – BENEFIT DETAILS
1. COBIS catalog search provides users with direct information about book availability in the library. The user will thus know whether the book is being read or in the reading room. Also, user receives information where (on which library in the city) a requested title can be found.
2. Displays current library events, event announcements, and calendar event announcements.
Events highlighted on the display and their exact dates attract the user’s attention and retain and direct his curiosity. When the users are informed in the right way and when the information is given to them at the right time and precisely, the users will revisit and attend literary evenings, poetry evenings, theater performances held in the library, and many other events organized by the institution.
3. Presentation of native materials in digital format
Native material is a heritage that the library preserves and presents in digital format. This way, digital native material becomes closer and evident to library visitors. By broadcasting native material, the library shows that it cares about its heritage, and the environment. Native writers are not known worldwide, but they are reformers in their homeland. They spoke about motherland, improved it, introduced changes, and advanced life for future generations.
4. The digital library on the device becomes available to all users – library visitors can update their knowledge and interests on the digital device while browsing the shelves, choosing titles, and looking for inspiration. Documentaries, audio recordings, and interviews can be broadcast on the device. Digital formats are brought closer to users through devices and supplement users’ knowledge.
5. The device can answer to frequently asked questions – how to connect to WiFi, how to become a member, how much the membership fee costs, and all other information crucial to users. This type of information provision significantly relieves the work of employees.
HOLA INTERACTIVE DISPLAY IN LIBRARIES IN SERBIA
The public library “Vladislav Petković Dis” in Čačak enhanced the already excellent work of its institution by using an interactive display. The application for the library is user-friendly, that is, fully adapted to library users.
We would highlight the Browse e-publications tab, where you can browse the library’s editions, and the Bookmarker – My e-reading log. Innovative in solutions and content, the library has found a way to retain and refine the attention of users.
The library in Leskovac broadcasts a specific project related to the library and cultural heritage on an interactive device.
The interactive display finds its use in library management by actively participating in the work of the institution. It replaces the library service, answers frequently asked questions and shows movement through the space.
This is the main purpose of the Hola display in the library of the Student City in Belgrade.
WE WOULD LOVE TO POINT OUT
An alluring project was carried out by ,,Milovan Spasić Library” in Rekovac. In a small community, an institution such as a library must engage to provide actual information and innovation to its citizens. The interactive display in the “Milovan Spasić” Library provides its users and citizens with information about the history of the library, the municipality, and its surroundings. It shows archival testimony, current events in the library and in the entire community. The application made at the request of the library is different from the others, first of all in functionality and then in design. The design of the application is such that it focuses on books and content. The application scrolls like a book, which further supports the project.
All the listed libraries that chose the Hola interactive display recognized the user’s demands, identified the moment when digitization finds its undeniable usage.
HOLA INTERACTIVE DISPLAY IS THE RIGHT MODEL FOR LIBRARIES
The library information desk is much more than a desk that provides information. It networks information, highlights events, announces guest appearances, lists content, and enables browsing the library’s digital content. It also helps users navigate the library building and relieves the management and employees’ work.
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