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Interactive device in your business: 10 benefits of its application

Why is an interactive device good for your business?
What are the benefits that would help you achieve your business goals?

We have answered these questions in the following text through ten essential points.

Various types of interactive devices have been widely applied worldwide in multiple industries.
In Serbia, the tourism sector has so far best recognized the benefits of such devices. Tourist organizations see these kiosks as good collaborators. It is followed by complexes of large hospitals, sales facilities, airports, and municipalities.
In earlier texts, we wrote about the characteristics of digital signage. Let’s remind ourselves through an illustration of what digital signage (interactive kiosk or totem) would be.

An interactive device (kiosk) is here to improve your business. Customers are most important in providing services or sales. A satisfied customer is the goal of every business. And that would be the first benefit of an interactive device:

1.Increasing the number of satisfied customers. As it is constantly updated with new information and brings unique customer benefits, the customer currently knows all the necessary information. Also, the customer is independent. It does not depend on the staff employed. When there are big crowds, it is needed to have an assistant who answers frequently asked questions and gives an offer that is accurate, clear, and precise.

2. Increases and expands sales. It is accurate and exciting and thus increases your services or shopping use. An interactive kiosk cannot replace a witty salesperson or educator, but it is in trend with current information, colors, and design. He is direct in his address and can provide entertainment if needed – e.g., photographs of family or friends in front of a park or a city they visit. We conclude that the device is social and that it can be witty! And pleasantness is an essential factor in business—more pleasure and professionalism – more satisfied customers.

3. Your staff is relieved and satisfied. Frequently asked questions and repetition of essential information to customers, in addition to all the employee obligations, can cause dissatisfaction. A positive attitude of the employee is the need for a successful business. The device saves the employee time and strengthens his self-confidence because he knows that he can always rely on visual content and information provided by the device.

4. Strengthens brand and customer loyalty. The logo and colors of your company can be found on the device itself. In addition to that visual identity, commitment is strengthened by the trust. A device that is trendy in design and stylishly thought out is a place that attracts users. Users feel nice and comfortable when they realize their plans in a relaxed, engaging, and highly functional place. By hiring an interactive kiosk, you strengthen the brand by being earnest, professional, clear, and precise in business.

The device cooperates with all the information it receives from you and passes it on to users. In modern society, we all know that information is the most expensive. Thus we come to a very significant next benefit.

5. Analyze the “behavior” of the customer.
In addition to providing information, the device also stores and retrieves information. It records customer interaction and transmits its behavior to you through statistics. You then know what your product or service needs. The market assessment is crucial information for you (the device owner) to know precisely how to increase your sales.

The following benefits apply to those who use the device the most and are satisfied – customers, visitors, service users, and tourists.

6. Saves user’s time. As we all live with a shortage of time, we need to finish our obligations and needs quickly. At the interactive kiosk, this is what your users achieve! Spend less time making good decisions.

7. No waiting in line. A busy employee can relieve his crowd by transferring part of his work to the device. Since the time for each action on display is predefined, a queue made in front of the device will decrease quickly. That way, users are not exposed to long waits.

8. Users are independent and accessible on the device.Another essential characteristic of modern man, in addition to the searching for free time, is the appreciation of intimacy. Some people still shy away from such innovations, while others gladly indulge in an interactive collaboration. Independence is one of the benefits for those who are in step with the digital trend.

9. It meets exactly their requirements because it is interactive. The device is concrete and precise in providing information. The cards are divided and clear; each menu is highlighted and adapted to different types of users.

10. Information is easy to come by. Content is always tailored to the needs of users. What it shows is current, necessary for the company, and always in line with the customer’s capabilities. The display is used with a slight movement of the finger. With a capacitive touch screen, highly responsive and fast, informing takes place without delay.

At Dexy Co., our interactive devices are located in their sales area.

Consumers in Dexy Co outlets are mostly parents with young children or babies. They are in a hurry because the baby is nervous and the older child is naughty. It is necessary to make a purchase quickly, and the best and greatest benefit for this type of customer is to purchase in one place.
The interactive device displays all items, sizes, and colors offered.

The seller can finish the sale in front of the interactive kiosk by showing everything at the kiosk and immediately suggesting the required items, and combinations. Even indecisive customers can easily resolve dilemmas by pairing items that the customer is hesitant about. This completes the entire sale quickly and accurately.

From the cooperation with Dexy Co and Mercator-S, we understand that Hola Systems devices have a very important role in placing the offer, brand, and decision-making efficiency in the sales sector.
Each of these benefits is very important for a successful business. Incorporating interactive technology into your business increases customer and employee satisfaction. It also reduces costs and, most importantly, increases revenue.

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You can leave your creative ideas to us. We offer an innovative approach to modern technology. The full commitment of our professional team of engineers and designers is tailored to your project. We can develop complex electronic and mechanical components.
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After the cooperation, the delivery of the device must be fast and professional. We take care of logistics, transport and protection against risks in transport through shipment insurance.
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We provide our partners new ideas, a new perspective, we upgrade your business concept. Professional Hola's staff implements your every idea responsibly and with dedication. Respecting deadlines and agreed ideas is very important to us. Working with Hola Systems brings better results to your business.
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